We spend the time to understand your practice and your unique needs. Thread is not one-size-fits-all, it’s a solution tailored to your processes and procedures. We’ll help identify your needs, pain points and opportunities and shape the solution that will best support and strengthen your practice.
Once your needs are clear, we’ll show you exactly how Thread will help drive productivity and profitability for your practice. Demonstrating the features and functionality that are relevant to you.
We’ll map out all your set-up fees, including data migration, configuration, managed go-live and complete training and your recurring subscription costs.
Your designated Project Manager will agree on a go-live date with you and work your project plan back from there. We complete an IT Landscape Audit (ensuring all is compliant to Microsoft/Thread standards), we liaise with your IT team and your current system provider as required. Your set-up will include system configuration, naming convention application, template styling, data preparation, data migration and testing.
We provide training for all your team, tailored to your needs, and sessions to suit different users (partners, super users, admins and more). On average, we’ll complete three to five two-hour training sessions. When ready, we go live – carefully monitoring use and performance for the first few days and closely supporting your team. Optional weekend migration – all ready when your team log-in on a Monday morning.